Warranty

1. WARRANTY COVERAGE

A. New Outboard Motors (Brand New Units)

We warrant new outboard motors against defects in materials and workmanship under normal recreational use for a period of:

  • Parts and Labor: 24 Months (2 Years) from the date of purchase.

  • Long-Block (Major Components): An additional 12 months (3 Years total) for the powerhead cylinder block, crankshaft, and connecting rods, subject to annual inspection by an authorized YMSC service center.

B. Used / Pre-Owned Outboard Motors

We warrant used outboard motors against major mechanical failure for a period of:

  • Parts and Labor: 90 Days from the date of purchase.

  • Note: Used outboards are sold “As-Is” regarding cosmetic appearance, water pump impellers (considered consumable), and corrosion. A sea trial or compression test report is available upon request prior to purchase.

C. Demo / Display Units

Demo units sold with hours logged are covered under the Used Outboard warranty (90 days) unless a separate manufacturer’s registration is provided.

2. WHAT IS COVERED

  • Genuine manufacturer parts used during repair.

  • Labor costs at authorized YMSC OUTBOARDS service centers.

  • Towing/diagnostic fees only if the failure occurs within 30 days of purchase and renders the vessel inoperable (within 20km of our service center).

3. EXCLUSIONS & LIMITATIONS

This warranty does not cover the following:

A. Consumable Parts
Water pump impellers, anodes (zincs), spark plugs, fuel filters, oil filters, propeller bushings, and fuses. These are considered routine maintenance items.

B. Damage Caused by:

  • Corrosion: Damage resulting from lack of maintenance, stray current corrosion, or failure to replace sacrificial anodes regularly (especially in saltwater environments common in Thailand).

  • Overheating: Operation with insufficient cooling water, blocked water intakes, or failed impellers.

  • Fuel System Issues: Damage caused by contaminated fuel, water in fuel, ethanol degradation, or improper fuel storage.

  • Overloading/Over-propping: Operating the engine beyond the manufacturer’s recommended maximum RPM range.

  • Negligence: Abuse, accidents, racing, commercial use (unless a commercial warranty was purchased), or unauthorized modifications.

C. Labor for Diagnostics
If a technician inspects a motor and finds the issue to be non-warrantable (e.g., clogged fuel filter, dead battery, operator error), a standard shop diagnostic fee of ฿[Insert Amount] will apply.

D. Incidental Costs
Trailering costs, travel time, lost fishing time, hotel fees, or damage to the boat hull or other personal property.

4. OWNER’S RESPONSIBILITIES

To keep this warranty valid, the owner must:

  1. Break-In Period: Follow the manufacturer’s break-in procedure for new motors (typically the first 10 hours).

  2. Regular Maintenance: Perform all scheduled maintenance as outlined in the owner’s manual.

  3. Retain Records: Keep receipts for parts and services (oil changes, impeller changes) to prove maintenance was performed.

  4. Flushing: For saltwater use, the engine must be flushed with fresh water after each use to prevent internal salt buildup and corrosion.

5. HOW TO MAKE A WARRANTY CLAIM

  1. Contact Us: Immediately notify YSC OUTBOARDS via email at sales@ymscoutboards.com or by phone at [Insert Phone Number].

  2. Provide Documentation: You must present the original sales invoice and the engine serial number (EIN).

  3. Inspection: Do not attempt to disassemble the engine. The motor must be brought to a YMSC-designated service center for inspection.

  4. Approval: Repairs will only commence after written warranty approval is issued.

6. DISCLAIMER

We act as a dealer for various manufacturers (e.g., Suzuki, Yamaha, Honda, Mercury, etc.). Warranty terms for brand-new units are subject to the specific manufacturer’s factory warranty policy. In the event of a conflict between this policy and the manufacturer’s official warranty registration, the manufacturer’s policy shall prevail for new units.

For Used Units: All sales are final unless a warranty claim is approved within the 90-day period. We are not liable for pre-existing conditions that were disclosed at the time of sale.

7. CONTACT INFORMATION

YMSC OUTBOARDS
Email: sales@ymscoutboards.com
Address: Chang Wat Phuket 83000, Thailand

By purchasing from us, you acknowledge that you have read and understood this warranty policy.